Our purpose is to protect the public by promoting safe nursing practice.
CNO aims to prevent harm by identifying potential sources and addressing them before they can negatively impact the public. We are committed to a whole-system approach to nursing regulation and working with you to make a greater collective impact on the patient care system. more...See more text
I have not been able to get through to them for months. I will be put on hold for 3 hours and then they hang up on me. When I finally get through to someone they say I can't help you I will send you to the main office. So they try and transfer me to the main office and they'll say, "oh I guess they're busy, you will have to call back." I then go on to say I've been calling back for four months and they don't care. I am honestly very unimpressed. That's not even the full story.
I have been trying to get ahold of CNO for weeks now. I was supposed to receive my registration letters in the mail 2 weeks ago and still haven't received it. Any time I call, I wait for hours and still no one answers the phone. So annoyed.
I have been waiting for 6 weeks for a document that normally takes 7-10 days to process because of the MAJOR SYSTEM UPGRADE. I waited on hold for 2 hours each time (4 times) , just to be told that they cannot tell me when it will be processed. I finally got someone to copy down my email address and was sent an email with the WRONG tracking number for the document I needed. Absurd. Who has time to wait on hold for 2 hours? Oh wait, I do because I am now unemployed because of their delay!
you literally cant get a hold of them, and when you do, they still dont know whats going so they want you transferred to main office where "documents and applications go through" so now that they opened 10 mins, now the lines busy. why not just pay them $$$$$$ and get poor quality customer service. thats fair. not to mention i called on friday and offices werent open.. what?? offices not open on friday WHEN WE HAVE A MAJOR SYSTEM UPGRADE AND PEOPLE ARE WAITING!?!?!?!?!?!?!
It is either busy or rings and no one answers. Is this number out of servive. Does this college even exit. Nurses are wasting their money belonging to this mandatory college. Extreme disappoitment.
