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We went above and beyond with this customer and provided several services free of charge. Nothing would please this customer but a full refund for services that were performed and working both times the computer was checked. Her issue was with a part, the fan, that wasn't even repaired or worked on. We offered to replace the fan for free just to please her, but she took her services elsewhere and paid an additional amount to get it fixed by HP.
By SusanS591
September 16, 2014
Schneider's has b...
Schneider's has been fixing my computers since 2003. They provide fast reliable service, and they always educate me on my equipment. I wouldn't go anywhere else!
You must be thinking of another business, because we've received no calls in regards to a broken hard drive. Please contact the store manager directly if you have any concerns; however we have no record of any customer issues with a broken hard drive. Manager
By MitchellB790
January 14, 2014
Great to deal with!
The staff at both locations are very knowledgeable and are always willing to help with whatever issues we have. We are very happy with their help and support. They talk in simplified terms so purchasing is a lot easier.
