Ordered my food for 12:55 they came at 12:05. . when I told them about this they didn't even try to compensate me in any way. "next time you order, we'll get it right" is all I got. or to send it back and get it at the right time.the food was terrible. The Chicken had bones in it,covered in fat and over cooked. The tofu was not done right and had a weird jelly substance on it. After I had a few bites of my chicken, I called to complain about my whole experience and they wouldn't do a thing.
I was there for dinner a couple nights ago with my girl friend. I have been a regular customer at this place for almost 8 years and that twice a week wether its for lunch or dinner. All my friends and family goes there.
Unfortunately, I will not come back base on my last visit. There is no structure to this business. #1. They Advertised "All You Can Eat" at a set price. BUT we get charged $5-10 extra if there is leftovers, wether to take home or throw it away. in the end my all you can eat sushi buffet costs me over $30 Tax in for one Person.
#2 When I try to give a constructive criticism to their waiter, (Kevin) he then said to us, "I don't care." WOW! really???? I don't mind paying extra but hey at least give me a reason that its worth paying more for.
#3. while I was having dinner with my parents there, we were looked over us like a hawk, and I couldnt figure out a reason why... it made us feel really uncomfortable. it made us feel like we are criminals. and we were gonna steal their sushi or something. We are business people in town and we work with the public. are we gonna steal food? that is unacceptable!!!
overall, lately my experience has been bad. if they don't improve their manner and services. I can surely say that there business will be going down hill from here. Considering all the negative comments on here, I suggest that they should STOP NOT CARING and start considering these constructive criticisms and make it better.
The food here was great, I've been their about 20 Times in the past month this is defiantly a restaurant i will go to again. If you're going their and dont know what to get i suggest if you like sushi get the salmon sushi, also another thing to get would be the Squid Tempura it is Amazing.
I will be the first to admit that I'm a bit fussy, but, fish wasn't fresh, tempura was very greasy, and service was horrific. The north American fare was no better, poor quality and greasy. Its a no for me.
Some of the dishes were very good, some were passable. Fish was very fresh tasting so I suppose in a sushi restaurant that is imperative! But the service..egads....the girl who served our table never spoke, just threw things down on our table and then stomped off. Perhaps there was a language barrier, but i think smiles cut across all languages and cultures so there was no reason for the miserable, frown-faced treatment. So if you go, just enjoy some of the tasty food and hope you aren't bothering your server too much for being there.
For people who are only concerned for how much their belly can fit and cheap then its great. As for quality it is the least! Service is horrible they bring other peoples food to u and they aren't concerned with allergies
We have gone to this restaurant many times and the service has always been hit or miss.Today I took my daughter for lunch for her birthday.A very nice fellow waited on us who was very attentive and it took 5 minutes for us to get everything we ordered.We usually have to wait much longer so this was very nice for a change.Great and fast service today,made my daughters birthday even better.
Soggy Tempura. Worst miso soup ever. Sloppy sushi. Not bad chicken on a stick. Atmosphere of a food court. Robotic but satisfactory service. I don't care how hungry you are, this is not a good option.
This place is to be taken with a large group of people. The food I loved, maybe it has to do with my lack of caring because I'm hungry ;) But the food was delicious, the atmosphere I enjoyed quite a bit actually, it had a nice touch to the food choice. As for the service, they are ups and downs, but that's like all restaurants. The waiters do forget orders, and bring you other peoples orders sometimes, but with the amount of waiters to guests, I can't blame them for the mistakes.
I would more than definitively visit again, actually, planning on it tomorrow with three of us! Great place if you enjoy fish, and a variety of other asian dishes, and to simply relax and have fun!
This was my first experience in a sushi restaurant. I've eaten sushi before that a coworker brought to work one night. So of course, I'm not sure what to order as I've never done this before! I mentioned that to 2 different servers there when they came to take the order but neither offered to recommend anything, which I think is rather poor service. But maybe that's just the culture, I'm not sure. Also the menus don't really tell you what is in the rolls besides the special ones that have names like cowboy roll. So we tried a bunch of different things that sounded good, & they were! I'm not a huge fan of the raw fish type thing, I don't even like shrimp rings, but there were many sushis and rolls to choose from that didn't have raw fish or anything more than like raw or smoked salmon, just veggies. There is also a kitchen portion of the menu that had things like steak teriyaki (OMG sooo good), fried chicken, etc. I really enjoyed the meal, it was definately interesting (no forks, only chopsticks!), really really yummy food, will definately be going again! I'd recommend if it's your first time for sushi, go for the lunch time cuz it's only 10.99 for all you can eat, while dinner is a bit more expensive at 18.99 per person. Just in case you don't like anything (which I doubt, there is literally something for everyone there).
