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Awesome and honest mechanics I won’t take my car anywhere else.
There is something to be said about hardworking and honest people. If some people are willing to compromise their life and safety just because a shop isn't open on weekends, then that is their prerogative. Craig, keep up the stellar work!
I quite like this business for my car service and repair....generally i do my own, but for those times when I'm feeling lazy (more and more often! ) i stop in to see Craig, and he keeps my elderly Subaru mobile for me. And he does it with a smile without me having to remortgage my house, or sell a minor organ, to pay the bill.
Friendly, quick and trustworthy serice - second to none - I would like to give a shout out to Craig and his staff! Smiles and coffee are free.
Fast, reliable service! Craig and Adam are always polite, friendly and helpful! A pleasure to deal with!Have used them for years and would recommend them to anyone!
You get top notch service here with these guys, they pay great attention to detail and take the time to walk you through anything you need more information about. Great prices and Amazing customer service! Craig always goes above and beyond to ensure your visit is a great one!
Ashley C. - A great business savy manager knows his clientel, an only opens when his services are actually required. He takes care of his employees, their family and the community that he is involved in. I can tell you, you will get a better service by someone who does so than one who works them to the bone. I have enjoyed my weekends off to mentor the youth of your comunity so that they are not hoodlums causing chaos. I guess, depends on how you look at things. Just my view.
My family have been taking our vehicles to Roberts Complete Auto Care for many years because of their excellent, quality service from oil changes to major repairs. Whether you are a new or long time customer, Craig and his team will tell you honestly what your car needs and doesn't. This is important to someone who always felt taken advantage of at other places due to her limited automotive knowledge. We highly recommend Roberts to our friends.
Craig and staff provide good service and will always try to accommodate you. I prefer a mechanic who knows me, my truck and my family. Really...no weekend hours? Try leaving your car there on a weekday and get Craig to drop you off at work. or... try a large shop that doesn't really care about anything else but making money!
My truck is serviced exclusively at Roberts - yes only Monday to Friday during the day. You know why? Because on the weekday evenings and on weekends Craig and his family volunteer with community organizations like Candlelighters, Cadets and Scouts etc. His family actually contributes to the quality time I get to spend with mine.... so my oil get changed in the morning big deal. Roberts is fair and I trust their work and advice.
Excellent service! I was able to drive right in and have them take a peek at my car. They took care of everything, emailed my receipt for my records and put me on a system that reminds me of my oil changes and check ups. Would definitely recommend. Top notch service, high tech diagnostic equipment and very knowledgeable staff. Not to mention it is a local family owned business that is involved in our community and is willing to be there when you need them.
I have been dealing with Craig at Roberts Complete Auto Care for a couple of years...Craig has always been professional and has taken good care of the vehicles we have taken him...he also takes care of my daughter and her husband's cars...we have never had a problem with Craig or his work...he has always been fair with us...Craig is well respected in the community for all his volunteer work...Judi
What kind of customer service business is only open weekdays???...craig was rude!!!
Business Reply February 26, 2016
Roberts Complete Auto Care is a Family Owned Business and such spends a lot of time with their family and extended families on weekends. We are also a community minded Company that very regularly spends time at the shop or in the Barrie Area on weekends donating shop time on weekends to local groups, Hockey, Army Cadets, Scouts Canada, Candlelighters Simcoe and many more. If We were rude to you pleased feel free to call so we may discuss when and where and what happen.
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