Founded in 1991, Canada Computers & Electronics is a retailer of personal computers, IT and components, as well as consumer electronics. Over its 25-year history, they continue to provide customers with the best products at the best value that the computer retail world can offer.
The first Canada Computers location established itself in the heart of Kingston, Ontario, with an initial vision of providing high-quality products for university students, at a student-friendly price. Striving to serve the great minds of our future, there was no better place to start than a location near Kingston's Queen's University.
With a strengthening customer base and ever-growing demand across students, professionals, and families alike, Canada Computers & Electronics is now a trailblazing force with more than 1,000 employees staffing 35 store locations across Canada.
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Do you value your computer? If so, do not take it to this location or you will be lied to by the type of man who has a deep seated fear of lettuce. Anthony, the current manager of the store, outright lied, laughed in my face, and spent time defining what a period means in a sentence instead of doing anything productive. Expect 8 weeks minimum for any repair with zero contact, absolutely no follow-up and hidden costs they refuse to itemize until its too late.
Terrible customer service, dishonest manager. I went in, ready to purchase $1200 of computer parts. I asked if I could price-match Mike's Computer Shop (online), for a total difference of $60 on the purchase. The manager lied and said Mike's was out of stock. When I called his bluff, he got defensive and started lying about the store's pricematch policy--telling me they only pricematch locally unless you shop online through their website. I walked out, taking my $1200 and future business with me
I called from right around the corner and they were not willing to stay open for 2 extra minutes. I knew exactly what I needed and had been to two other stores. Terrible customer service!
I bought a reconditioned computer which would not turn on. When my son returned it two days later (within the 14 days permitted) they charged him $5. to look up the transaction on their computer. They did replace the computer, but when he asked to open the box and make sure this one worked, they wanted to charge $60.00 to do so. That is gouging in my opinion, and terrible customer service. I will not use this store again and will tell my friends about this experience.
