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835 Langford Pky, Victoria, BC V9B 4V5
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Ratings & Reviews - Langford Family Medicine

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bayleaf2
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I agree. The physicians at this clinic may be fine but the owner is in it for the money only. He doesn't care how long you wait, if the door is locked during regular hours, or if you can't get through on the phone (you can't leave a message and the phone is often "busy"). It appears that the owner is one businessman/physician for whom money is more important than good customer/patient service.

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AngelaM333
By

Worst Clinic in Victoria

This Medical treatment center is also a walk-in clinic. The Clinic advertises its walk-in patient hours as Monday to Thursday 9:00 am to 8:30 pm, and Friday to Sunday 9:00 am to 6:30 pm. However every time I have tried to go to this clinic in the evening they have closed a whole hour or more early, locked their doors and put up a sign that says they have too many patients. Yet when you look inside there is only one or two people sitting there. They won't make eye contact with you and pretend you aren't standing there at the door wondering why they have closed so early, they completely ignore you. This has happened to me on several occasions and to my partner several times as well. He has even been one of the 2 patients inside when the staff have decided to close early "due to high volume of patients". They are obviously just lazy and don't want to work. I believe that if you are going to advertise your hours as open until 8:30 pm then you should leave your doors unlocked until 8:30 pm! If your going to close at 7 pm then change your publicly displayed hours so the public knows and doesn't drive all the way there after work just to find that you've closed early, again! Terribly frustrating and I will find another clinic so I never have to set foot in this one again, although its clear they don't care about their patients there anyway, and would prefer you don't come at all.

Service: 1/5
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