I have been going here for years, in fact, before it opened as I have been using Manuel for maybe 15+ years. Except for the only one time when I went too short I have left with always great hair. I do not need to look at the back to make sure he did a good job. I have always had compliments about my haircuts. I held off highlights for a long time and now addicted and love the look and leave it in his capable hands to change up the hair style once in a while.