Serviced 3 vehicles faithfully for years until the day the techs attending our car failed to properly conduct a double check and closed the hood on our oil dipstick, actually crushing it. When I brought it to their attention, they laughed and straightened it with pliers. Unsatisfied we asked for a free oil change and were offered a $15 gift certificate instead. Furious we contacted the head office by email and explained our situation. They never replied. Haven't been and never intend to return!
I was in the centre wait line but served promptly in right bay because I arrived before the car in that line. Technician, William was efficient, friendly, informative, incredibly polite, patient & humorous. The service was fast, so easy & facilities spotless. I was nervous since being repeatedly treated with blatant rudeness at Wood Wheaton where we purchased our SUV, so was in awe of the pleasant experience. Complimentary drink & fair prices. Highly recommended! Will return!
Went in today to the Great Canadian Oil Change in Prince George on 15th avenue to get a lube oil and filter.. After all was said and done I checked the grease nipples and they had not lubed my car. I queried the attendant and he stated "they don't have grease nipple do they?", I informed him they did and he asked where " on the ball joints/".. my car doesn't have ball joint ( it has struts), when I told him the were on the tie rod ends he just grinned at me and walked away. I finally got hold
