Canadian Tire Retail (CTR) is Canadian Tire's core business and one of Canada's most-shopped general merchandise retailers with 479 stores across the country serving over 180 million customers a year. CTR is the Canadian market leader in each of its three main product divisions: Automotive, Home and Leisure.more...See more text
I am an older lady and a mechanical idiot. I took my electronic scale to get a new battery. At customer service I met a very pleasant young man Greg. He took my scale apart, took out the old battery went to the battery place found the battery I needed, installed it and made sure it worked. Couldn't improve on the service if they tried.
The most AWFUL place to get anything done. If you value your car DO NOT TAKE it here. I went here to install a remote car starter, after 10 hours they tell me they don't know how to do it. On top of it, they break my side view mirror, and refuse to take the responsibility for it. Their customer service department says, it is not their job to help. They did half an install of the remote in the car and now there are gaping bare wires in there.
This is the worst Canadian Tire store I have visited. Customer service is horrible. I have always been a fan of Canadian Tire wherever I have lived. However, this store disappoints time and time again. The last straw was when I wanted to exchange an item. I waited for 10 minutes for someone to serve me. While waiting, I had to watch 4 employees stand and chit chat while I waited. When I finally asked for help the girl was rude. Never again. 4 years of misery is enough.
