Terrible customer service, dirty venue, no music
We held our wedding reception at Penhold Memorial Hall and the experience was terrible from start to finish. Throughout the planning process we could not get any assistance with the hall. We left the place cleaner than we found it. A toilet in the men's washroom had to be manually flushed all night. There was graffiti on the front of the building that hadn't been there at the time of booking. We had to purchase our own cleaning supplies and garbage bags the day after the wedding and worst of all, the stereo system refused to function properly the day before the wedding and during our wedding night. We had one stereo that we brought in. When we FINALLY reached someone willing to listen to us, they told us music was up to us and everything else wouldn't be compensated for. All we have back is our security deposit. I would NOT recommend Penhold Memorial Hall to anyone. Save yourselves the embarrassment!