Opto-Réseau - Optique Donnelly

I phoned for an appointment and asked as to what would be the fee, I was told there was no charge. I thought finally, being a senior does have it's advantages. When i arrived one of the assistants informed me that there would be a 30 dollar charge for the exam, i did not SEE that coming. I also had a form from the SAAQ regarding my driving license and needed a signature from the optometrist to send in, what a surprise when i was told that would cost 30 plus tax. It is their procedure i was told

I was so pleased with the outstanding service I received, particularly from Shawn Donnelly, who went above and beyond to provide a positive, memorable customer experience.

Unparalleled service :) I was having a difficult time addressing my astigmatism and the staff helped me fully understand the condition and how to fix it. I went from resenting having to wear glasses to now quite enjoying it.

I had an incredible experience at Optique Donnelly! Outstanding products & superb customer service! I first met with Louise Hudson, one of the optometrists. She was thorough and informative. I next sat with Shawn, one of the owners and an incredibly well-informed and understanding optician. I had a myriad of concerns and bad past experiences. Shawn listened to me attentively, made suggestions and chose the exact lenses for my situation. I am so thoroughly pleased Highly recommended.

I've been going t...

I've been going to this clinic for over 10 years, both for my eye exams and prescription frames. I've always received superb and personalized service, from the front staff, as well as the professionals and clinic owners( James & Shawn Donnelly). I recently took my daughter here for her first eye exam and was touched by the thoughtful and age appropriate attention she received. I would recommend going here for all your eye healthcare needs, you'll be remembered by name and won't be disappointed!

Why the eyedrops...

Why the eyedrops? And why against my consent? I clearly said no, and the lady told me there would be a fee for another procedure if I didn't want the drops in my eyes. It might be 30$, but on welfare, it's 30$ I can use elsewhere! And they're painful drops, too. Also, very expensive. And the man at the end sounded like he was there to sell me a car! As in, i would have to pay for just about any little detail separately, where Greiche & Scaff adds in anti-glare / scratch for free with the frame

Don't go anywhere else!

I am so impressed with the excellent service that I received that I just had to write a review! Everything from the staff, the service and the selection was amazing! Stephane, one of the opticians, helped answer a tricky question I had. They are also genius with children. My daughter loved the experience, she even said it was fun! I'll never go anywhere else! I strongly recommend a visit.