Hillcrest Hardware

Extremely rude and uncaring owners behind the till.I am paying and he starts COUGHING on my items on the counter, so most likely also on me as there is a huge gap in the shielding they have put up.When asked politely if he could put his mask on he refused saying he didnt have to as they have this shield. Disgusting customer service and unsafe.

The owner is extremely rude and homophobic. He and staff are also not wearing masks on their faces in the store, despite the mandate.

So wonderful to have such a great community hardware with lots of knowable help if one needs it rather than driving to a box store and getting little to no help. If we shop local we help our environment and our community and it is more enjoyable as well as helpful.

This store is a wonderful fixture in the neighbourhood. I have been going there for years and the people are super helpful. It’s great to be able to support a helpful neighbourhood store that offers friendly, helpful service instead of the large chain stores where a salesperson points in some vague direction when asked where a product is.

Such a wonderful neighbourhood store that has been there for years.They are very knowledgeable about small household appliances and lamps.if you buy a socket there and ask if they can put it on your lamp, they just might and the price will be half of anyone in the neighbourhood.

worst Home Hardware store ever!

Just moved into the hood. I admit I was spoiled by my experience with the HH on Bloor close to Bathurst where everyone is super nice and helpful. This one is the complete opposite. First off, the store is pretty lousy in itself. I know it's a hardware store but even for that it is lousy. They have very little stuff there, bad selection, totally disorganized. And to top it off, the three people that I have met in my ten or so visits are all completely unwilling to help. They are usually behind the counter reading the newspaper and when you have a question about something don't expect them to jump out and show you things. In fact, be prepared to get an annoyed look and some rather grumpy general directions like "no idea what you want from me but maybe look in that corner over there" sort of stuff. I have never had a *good* experience there but today the guy actually was so unhelpful to find a solution to a small problem it was unbelievable! again, from his position behind the counter he'd direct me at some places in the store and when I came back to say that I cannot find what I need and if he could help me figure my problem out, he said he was alone in the store (which was true! The ONLY other person was me!) so he couldn't walk around with me. Keep in mind, the store is about 300 sq feet so hardly a big task. I said, "alright never mind" (I had it with this place right there) and while I was on my way out he yelled at me "get out of here" which I happily proceeded to do. I won't be back. An insane store, with a horrible vibe, bad product selection, and zero interest in helping out. I'll have to go back to the Bloor store which is a lot further but in all other respects the complete opposite of this horrible place. This place deserves a zero star rating but one is the lowest I can do. I am so incensed by this place I will actually waste more time to find places to post negative reviews (and I'd rather do something else). STAY AWAY!