solving specific problems like floor fading eliminating maintenance improving curb appeal GEM offers... Quality products. At GEM, we do our homework. We look for manufacturers that excel in reliability, customer service and product quality. Do they offer the options customers are looking for? What's their warranty like? Are they Window Wise and Energy Star certified? Is the manufacturing plant or head office near our customers? We know the players and only work with the best - which is something they recognize and respect. A perfect example: in 2013, GEM became the first independent showroom and contractor in the GTA for Pella, one of the oldest and best-known window and door manufacturers in North America. Apples to apples price match guarantee. GEM's prices are very competitive, but if you can find a lower quotation on your job - provided the products and installation are equivalent - we'll lower our quotation by the difference in the cost plus 10 per cent Personalized service. we're problem solvers, not product pushers. more... See more text