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The staff were very patient and nice to work with. They had most all of our parts in stock and made it a pleasant experience.
Weekend parts crew is horrible, even if they have your part in stock they cant find it. I drive an hour to Guelph and leave empty handed every time. Even a stupid oil filter is impossible for these kids to look up. The older lady who looks like she knows what shes doing just knows how to blow you off for good. Went today for a chain which was in stock, again they can't find it. Last couple of years this store has been completely useless. Never going back.. seems like what they want
In the Woodland Store today, returning some apparel that I had bought on line and didn't fit me and returned no problem and was looking new riding jacket and pants and received assistance from Lori ,who was extremely, funny, helpful and knowledgeable, great experience overall, she also helped my wife to spend more of my money (LOL) to purchase a inflatable kayak and life jackets
I bought a part for my snowmobile which did not preform as I expected. I contacted the company and expressed my concern. The company was fantastic to deal with and went way beyond what I expected to ensure I was happy. I was very impressed. Their customer service is fantastic. Thank you!
Excellent help today from Lori. This was a much better experience than a few years ago. An older more knowledgeable staff will have me back to visit this location. She fit me into a size 34 over a size 36! Feels great to have protection in some riding jeans.
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