I am newly engaged and had to have my ring sent out to be resized. They initially told me the time required to complete the repair was 8 days. It was difficult to let my ring go for that period, obviously I want to show it off and tell everybody. Long story short after several phone calls and being put off we are told it will take 3 weeks to get my ring back. Very misleading and unhelpful. I feel like they don't care after you've spent a small fortune.
Are you the owner of this business?