Out West Windows & Doors

I would never use this business, their customer service leave a lot to be desired. I called the number to ask to get a quote, I was told to text my request, which I did, and awaited a response. After two weeks I resent the request, no response, so I called and left a voice mail. A week later I received a text back that they were very busy and definitely too busy for my small job. I wished they had just told me that in the first instant and I could have already found someone else.

I was very pleased with the excellent service I received--great quality and detailed site management during and after.

Mark and his crew are a great group of guys to deal with! Even though I changed my mind deciding I wanted them to do a trim and window sills after a rose to the challenge and were awesome about every question I had

I am surprised to see this feed back as this Company had worked for me in the past twice and recently they did a job that was quick and was done to my high stndards

We have had windows replaced and fence and gate repairs performed by Mr. Hargrave and company, and were impressed by the professionalism and standard of workmanship. I would unhesitatingly recommend them.

Avoid at all cost. Really unprofessional. Tried to make me look bad after I made him come back and pick up the nails and waste that he left on the ground in assorted areas. He said I had no integrity and shame on me for making him do the job he was paid to do. After payment was sent, he emailed me 3 hours later saying he was going to take me to court if I did not pay. He showed up at my house banging on the door, yelling and screaming and creeping in our windows when my wife was home alone.

Mark and his team completed our job satisfactorily and I do not have a problem with workmanship. However, the job cost us 3 times the estimated price ($100K vs $35K estimate) We found that the labour charges where exorbitant, we were billed for time we absolutely knew no work was done. That would be my only buyer beware.

Mr. Hargrave has always done excellent work for us on a number of occasions. He is reliable, knowledgeable and trustworthy.

Very happy with the job done by this company. Very customer oriented. They do more than just windows and doors... the do a complete renovation Good quality work, reliable, always with the customer best interest in mind. I would recommend this company for any kind of renovation.

Very poor customer service

If you want to be spoken to rudely, not receive your window-ever- and not have your calls returned then this is the place for you.