We are proud members of the Wetaskiwin community and have been in the same location for almost 50 years! We are a 3 veterinarian practice just 40 minutes South of Edmonton. We are dedicated to providing excellent customer service with our primary focus being the care of your animals. Our staff will address your needs in a warm, relaxed and friendly atmosphere. Our mission statements: Companion Animals, enhancing human and companion animal bonds through compassionate care. Production Animals, promoting agricultural advancement through food safety, health management, and efficient livestock production programs. We look forward to serving you!more...See more text
Dog Killers!!These vet don't care about saving your dog. they just want your money. All cold hearted killers, no compassion and take No Responsibility for their Neglect absolutely Terrible Vets, Clinic should be SHUT DOWN!!!
I am extremely disappointed in the lack of professionalism and compassion that was displayed to us by Dr. F. We called the emergency line Sunday and he was very rude to us on the phone. As we were explaining our pups situation he questioned and ridiculed our story and proceeded to tell us that he did not want to wait around for us on hid day-off, (not how we planned on spending OUR Sunday either - but things happen) among other rude remarks. If you don't want to care for animals change your job.
My dog had a lump on the side of her face. Vet took a sample which resulted in irritating the lump and soon became an infected abscess. Called into this vet voiced my concerns very upset because my dog looked in a lot of pain. They simply said they had no openings. I asked if the vet that looked after her about this could give me a call and received no call back. I am furious not only could their suggestion have been the reason it got worse they didn't even have the decency to check up on her.
Very friendly and knowledgeable staff from receptionist to vets and everywhere in between. Found everyone to do everything they could to help us and make us feel comfortable. Went above and beyond to take the time to explain things to us so that we could be the best pet owners possible.
Took my dog in for a operation ...less then 24 hours after his surgery his stitches came out ...the vet was supposed to call me. Back ...still haven't heard from him and they want another 800 $ to fix what they never done right to begin with
It is our opinion that this clinic is more about profit and ego then providing quality care for their clients and their pets. Don't voice your opinions to them or you will hurt their ego thus they will not bother to call you back even in an after hours emergency situation.
