Cherry Ice Tanning Studio is a locally owned and operated tanning salon in West Lethbridge, operating since 1997. We're a family run business that gives all clients personalized service. We pride ourselves on client service, and we truly give the best service in Southern Alberta. All clients have different skin types and we customize our recommendations to each individual. We are open daily except for Sundays and holidays, dependent on the season.more...See more text
I called the other day to get some information on their packages and the girl over the phone was quite rude. I was hesitant to go in but I did anyway and the girl working wasn't friendly either, not sure If it was the same girl or not but I felt very unwelcome. Won't be getting my packages here.
I signed VIP package realizing I jumped the gun as my house hadnt sold in bc yet. I quickly went back to the salon and shared this with the owner. Within 10 days. She wished me luck on my move but didnt cancel the debit to my cc. Following month I see the charge. Apology again stating in store credit until I actual living in AB. Without checking salon freely debited my cc in nov. assuming I lived here. Now salon refuses to give funds back. Unethical practices.
I'm so sorry this happened. We are now under new ownership and would like to invite you in to try us out. Your first tan is free! Please give us a call if you have any questions :) 403-327-3898
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