Hired them to exterminate cockroaches. Right off the start i could not get an answer from the office as to when it was safe to re enter the home. Apparently only the technician knows that, and he could not be located. So we self educated online and stayed away gor a couple days. Second issue was all of the cockroaches lived! They said this was normal and that we'd need a second round. But then they didnt return my calls. Finally found somebody else to finish the job. These guys are terrible.